UX & Product Designer
Aaron Benjamin
I lead design for complex product systems, turning research into product decisions and shared models into shipped interfaces. Across marketplaces, education, commerce, and internal tools, I help teams clarify direction, work through constraints, and carry decisions into delivery.
Experience
Senior UX Designer / Renaissance Learning
July 2024 - Present · Remote
- Led UX strategy and end-to-end design for K-12 classroom experiences across Renaissance Intelligence.
- Directed the design and launch of Renaissance Intelligence and contributed reusable patterns to the design system.
- Championed Object-Oriented UX across design and engineering to strengthen shared product models and team alignment.
Senior UX Designer / Indeed
October 2022 - July 2024 · Remote
- Designed Job Refresh, owning information architecture, interaction design, messaging, prototypes, and stakeholder alignment; it became part of Sponsored Jobs after six months of free availability.
- Addressed employers’ closing-and-reposting workaround with a flow requiring substantially updated job information; employers reported less time and effort than reposting.
- Founded and operated a cross-functional UX working group to test, refine, and teach design methods company-wide.
Senior Product Designer II / Redfin
February 2022 - September 2022 · Remote
- Influenced product roadmap and strategy by delivering user research that realigned business priorities toward customer-first features.
- Conducted discovery and tactical research to identify user needs and business opportunities.
- Supported hiring, onboarding, and growth of design team talent.
Staff UX Designer / The Home Depot
October 2018 - February 2022 · Atlanta, GA
- Designed curbside communication for a 60-day, 50-store pilot that reported about 90% of customers saying their order arrived when expected, 3.8-minute pickup with ETAs versus 4.5 without, and fulfillment-change calls under 10% versus a 30%+ baseline.
- Designed item-level price adjustments, piloted in 50 stores before chain-wide rollout. Reviews at 30, 60, and 90 days reported faster transactions, reduced shrink, stronger SOP adoption, and greater associate empowerment; exact figures are unavailable.
- Designed enterprise tools for merchandising, store systems, and HR with cross-functional product and engineering teams.
- Planned and facilitated research to inform product priorities and validate design decisions.
- Championed accessibility in associate tools and led workshops for designers, product owners, and engineers.
Senior Product Designer / Snap! Mobile
January 2018 - October 2018 · Seattle, WA
Led end-to-end design in agile, cross-functional teams, supporting a portfolio of fundraising products.
UX Designer II / Amazon
August 2016 - December 2017 · Seattle, WA
- Redesigned the first A-to-z claim notification. In the 60 days after the U.S. update, 88% of sellers who opened the email felt confident they could avoid future claims, related Seller Support call volume fell 14%, and seller-initiated refunds trended toward a 30% year-over-year increase.
- Designed end-to-end seller tools for the Amazon Marketplace, improving onboarding and engagement.
UX Lead / HP Inc.
September 2015 - August 2016 · Alpharetta, GA
Contributed to the Grommet design system, enhancing accessibility and reusability across HP products.
Senior UX Designer / AT&T
July 2011 - August 2015 · Atlanta, GA
Designed mobile and responsive experiences for customer-facing digital platforms.